Our goal is to help maximise lifetime customer value to your business: we do this through our unique Total Gaming Services offering, spanning Games & Technology, Marketing, Operations and ePayments. In each of these areas, we provide exceptional experience, service depth and proven success.
Online gaming operations involve a wide range of specialist skills, experience and services. By partnering with Dragonfish you access everything your business needs, with unique flexibility. And crucially, our dynamic people and resources can help you deliver maximum speed to market.
Games & Technology
We enable your business to deliver any number of games, tailored to suit your chosen markets. From Casino and Quickplay to Poker and Bingo or Sportsbook, you can select the formats, platforms and brands to accelerate lifetime customer value.
Our Advanced Integration Platform (AIP) technology is the surefire route to a top quality experience for your customers. And with our industry leading back office systems, you gain powerful management capabilities through a range of customisable tools, financial risk management, support and chat hosting services.
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We work with you to build your marketing effectiveness, maximise the value of your online database and grow your gaming operations. Our marketing power is fuelled by the largest data warehouse in the world running on Microsoft SQL Server, and spans online and offline campaigns, SEO, CRM, affiliate management, business analytics and VIP player management.
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As a Dragonfish partner you enjoy access to comprehensive operational support. Our team provides customer support, telemarketing for player reactivation or deposit approvals increase, partner support, and hosting services.
We staff our customer service operation with highly trained in-house teams. They provide email, ‘Live Chat’ and telephone support, 24/7 in 22 different languages
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Dragonfish’s sophisticated ePayments system helps your business to enter multiple markets and grow your customer base. Over 40 payment solutions cover multiple currencies and include credit/debit cards, e-wallets, prepaid cards, online banking, electronic checks and bank transfers. Combined with a sophisticated Fraud and Risk Management service we provide unparalleled expertise.
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