Partner Support
Dedicated partner support
As a Dragonfish partner you receive dedicated professional support, boosting your efforts to maximise operational agility, effectiveness and commercial performance.
The Dragonfish partner support team offers your business a valuable knowledge resource. It receives regular training on new products and back office services and adheres to industry-best practice service standards. The operations support team (Service Level Support) is active 24/7, and is available for calls and queries within your defined Service Level Agreement.
Our support enables you to efficiently manage all post sale activities like changes and upgrades, and to master technical aspects of the products. We’ve brought together all the relevant expertise, so that you enjoy quicker responses and enhanced operational execution and flexibility.