VIP
With our market leading, multi-lingual VIP department, you can build real one-on-one relationships with VIPs so that your players stay with you. Dragonfish VIP Account Managers are available in ten languages to provide the highest level of personal support.
Alongside hands on account management, relationships with VIPs are strengthened through Dragonfish’s exclusive promotions and offline events, creating the perfect platform for your most valuable players. This unmatched loyalty scheme includes special bonuses, innovative promotions, pampering hospitality events and personal member support managers, all of which will leave your players wanting more.
The VIP Club can offer:
- Dedicated Member Support Account Manager on call daily
- Cashouts within 1 working day
- Special restricted VIP events with large prizes
- Monthly bonuses
- Various hospitality events to exotic locations
We know that VIPs are key for your future business growth. Through our expertise in CRM and Business Analytics, we are already converting more players to ‘high rollers’ for our partners. So once your players reach this status it is essential they receive the professional service that they expect and deserve. With a wealth of experience in customer service and trained to the highest standards, our VIP Loyalty Managers can deliver this requirement.