Cashier
Innovative cashier platform
The innovative Dragonfish cashier platform helps you speed transactions and unlock new markets.
With Live Person interactive chat proactively initiated by our support team, the platform can resolve any potential problems efficiently and provide the easiest and best payment methods for your customers, so they can enjoy maximum playing time and you can increase cash conversions.
The flexible cashier system is built on our deep knowledge and experience of delivering payments and risk management solutions. It supports a number of browsers, benefitting non-download clients and creating opportunities to reach new audiences such as Apple Mac users.
Highly secure and flexible technology
Dragonfish helps you achieve the highest levels of payments security, without affecting system performance or the user experience. Our platform is PCI compliant and has been tested to prevent hacking, unauthorised data manipulation and denial of service attempts. The technology incorporates the WSI standard, bringing maximum, message-level security.
Configuration of our flexible solution is quick and straightforward, helping accelerate your speed to market. It enables easy implementation of merchants, payment methods, currencies and processors. You select from a range of customised options that help you actively communicate the most prominent ePayment solutions for your markets, applying merchant logos, colour changes and banners for maximum impact.
To ensure your players ease of use our platform offers a range of self service tools to facilitate a simple deposit and cashout route – quick deposit, click to call support, personal limits and self exclusion and verify identity.
Global scalability
Our payments platform is scalable and robust, maximising the availability of games for your players. It currently processes over 10,000 transactions per day across six currencies (GBP, EUR, USD, CAD, SEK, DKK) and a significant range of ePayments methods. It also supports 20 Languages, including all text and phone numbers.
Back office drives transaction capacity and unique capabilities
Our back office gives your operation the capacity for substantial transaction volumes:
- 5 processing centres optimise transaction clearance.
- Credit card routing optimisation:
- Requests routed to the best processing centre, maximising approval rates & minimising fees
- Minimise fraud – automated fraud & risk checks embedded in process.
- Minimise charge backs:
- Requests with high problematic profile automatically routed to manual handling (fraud analyser approval).
- Highly secure: embedded KYC and AML procedures; PCI compliant.